Contact

We aim to respond to all enquiries within 2 business days during UK business hours (Monday–Friday, 09:00–17:00 GMT/BST), excluding UK public holidays. For account-specific matters, please contact us from the email address associated with your account where possible so we can verify your identity faster.

Business

General, business and partnership enquiries: info@tjnovaltd.com

Support

Account, billing and product support: support@tjnovaltd.com

Security

Security vulnerabilities, abuse reports, suspected data breaches and Acceptable Use Policy violations: security@tjnovaltd.com. We take security reports seriously and aim to acknowledge them within 2 business days.